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ISP Billing & Network Automation

Power your network.
Connect more people.

Manage subscribers, automate PPPoE and hotspot services, collect M-PESA payments and connect your billing directly to your network infrastructure with GOINBOX.

Tower & Wireless Networks PPPoE & Hotspot M-PESA Payments
Manage SubscribersComplete customer lifecycle
Automate ServicesPPPoE & hotspot automation
Collect PaymentsM-PESA payment integration
Monitor UsageVisibility across your network
ISP Features

One platform
for your entire ISP operation

GOINBOX brings billing, subscriber management, payments and network automation together so your team can operate and grow more efficiently.

Subscriber Management

Manage customers, packages, subscriptions, renewals, suspensions and reactivations from one centralized platform.

Network Provisioning

Connect subscriber billing with network infrastructure and automate service activation and access control.

PPPoE Automation

Automate fixed customer activation, reconnection, suspension and package management through MikroTik.

Hotspot Management

Manage hotspot packages, users, access credentials and service activation while keeping connectivity operations organized.

M-PESA Payments

Collect subscriber payments digitally and automate service activation after successful payment transactions.

Customer Self-Care

Give customers access to their services, usage, payments, renewals and package options through the GOINBOX Self-Care Portal.

Usage Monitoring

Provide visibility into customer usage, sessions and network activity to support better operational decisions.

Package Upgrades

Allow subscribers to request or change packages as their connectivity requirements evolve.

Connected Infrastructure

From your backhaul to every subscriber.

GOINBOX connects the commercial side of your ISP with the infrastructure delivering internet to homes, businesses and public access points.

Connect billing with MikroTik infrastructure
Automate PPPoE customer activation and reconnection
Manage hotspot users and packages
Automate service suspension after expiry
Scale across multiple towers and network sites
Talk to Our Team
ISP Connectivity Architecture
Internet / BackhaulFibre · Starlink · Upstream Provider
ONLINE
Core Router / MikroTikRouting & network control
ACTIVE
Towers & Distribution SitesWireless & fibre distribution
CONNECTED
Homes & BusinessesFixed PPPoE subscribers
ACTIVE
Hotspots & Public Wi-FiPay-as-you-go connectivity
ACTIVE
GOINBOX Billing & Self-CareBilling · Payments · Automation
RUNNING
Operational Visibility

Know what is happening
across your network

Bring subscriber, service and usage information into a clearer operational view so your team can manage the network with better visibility.

Network Usage Overview

LIVE MONITORING
Active Subscribers1,284
Online Users436
Network Load64%

Service Distribution

ILLUSTRATIVE
PPPoE Subscribers62%
Hotspot Users24%
Business / Enterprise14%
Built for Connectivity Providers

Designed for different
ISP environments

Whether you operate a community network, wireless ISP or fibre network, GOINBOX provides a common platform for billing and connectivity management.

Community Networks

Manage local subscribers, connectivity, payments and community-owned infrastructure.

Wireless ISPs

Manage customers connected through towers, wireless links and distribution sites.

Fibre ISPs

Manage fibre subscribers, packages, payments and service activation.

Multi-Site ISPs

Bring multiple towers, branches and network locations into a centralized billing workflow.

Hotspot Operators

Manage public Wi-Fi access, packages, payments and user sessions.

Enterprise Networks

Manage connectivity services across offices, buildings and distributed locations.

Build a smarter, more connected ISP.

Bring your subscribers, billing, payments and network operations together with GOINBOX.